Change management is complex...
If you are like most change leaders, you have piles of books and articles on how to manage change, and access to top training and consultants. Still, the messages are mostly all the same (versus a simpler, alternative view). Progress in change execution has been marked by small, incremental steps aimed at refining a process which fails more often than it is successful.
With so many resources available to change leaders, why do nearly 70% of all change efforts fail? Failure may not be as obvious as a complete meltdown, though it can be. Missed deadlines, blown budgets, and rationalization of results that fell short of business case ROI, all qualify as disappointments and failures.
Look at the advice we get from consultants and gurus in response to continued frustration with change—“follow our MORE detailed models in a MORE diligent way.” There are two fatal flaws in this guidance. First it promotes increasing complexity in the face of complexity. Second, it begs the change leader to once again hand over responsibility to someone else’s process (repeating past mistakes?). We’ve gotten the message loud and clear—change is complex, and change is hard.
Leading change doesn't have to be.
The Last Word on Change® is the evolution of change management towards leading successful change - simply. It's a new perspective that focuses on helping change leaders utilize tools - but not be defined by them, engage stakeholders - without labeling them “resistors,” and shift focus from process to people - without giving up discipline, accountability, and demand for results.
LWOC presents a step-change in thinking that helps organizations break the cycles of frustration associated with change initiatives - even recovering failing change initiatives. Through team workshops, project launches, and company-wide speaking engagements, clients learn how to lead any change initiative successfully while actually reducing complexity (see our Re-iginiting Change Case Study as example).
It’s radically different. It’s radically simple.
